TERMS AND CONDITIONS OF USE (T&Cs) OF THE TRAVELQUEEN APPLICATION
Last updated date: April 7, 2025
These Terms and Conditions of Use (hereinafter the “T&Cs”) govern the access and use of the TravelQueen mobile and web application (hereinafter the “Application”) published by the simplified joint-stock company (SAS) SIMPLY STUPID SOFTWARE (hereinafter “SIMPLY STUPID SOFTWARE” or “We”). These T&Cs constitute the entire agreement between the User and SIMPLY STUPID SOFTWARE and supersede all prior or contemporaneous agreements and communications, whether oral or written. These T&Cs, along with our [LINK] Legal Notice, our [LINK] Privacy Policy, and any other additional terms or conditions published on the Application, constitute the entire agreement between the User and SIMPLY STUPID SOFTWARE concerning the use of the Application. Prior to any use of the Application, the user is invited to carefully read these T&Cs. Use of the Application implies full and complete acceptance and compliance with all provisions of these T&Cs. If you do not accept these T&Cs, you must not use the Application.
1. DEFINITIONS For the purposes of these T&Cs, the following terms shall have the meanings assigned to them below:
- Application: refers to the TravelQueen mobile and web application published by the company SIMPLY STUPID SOFTWARE.
- User: refers to any natural or legal person accessing and/or using the Application.
- User-Generated Content: refers to any content (texts, travel itineraries, AI-generated images) created by the User when using the Application.
- Partners: refers to third parties offering activities, accommodation, transport, dining, or products and services, accessible via the Application.
- For the purposes of these T&Cs, the terms “travel plan”, “travel itinerary”, and “itinerary” are considered interchangeable.
2. DESCRIPTION OF THE APPLICATION TravelQueen is an application that allows Users to generate personalized travel itineraries. The Application proposes a day-by-day program of activities (paid or free), the best transport and accommodation offers. TravelQueen displays the best available offers for activities, accommodation, restaurants, and transport (flights, trains, car rentals, etc.) at the time of the User’s request. By clicking on these offers, the User is redirected to the websites of commercial Partners or to Google for more information or to make a booking. The User has the option to perform independent searches via widgets integrated into the Application, allowing, for example, finding accommodation and transport offers. The Application may also provide information related to the destinations included in the generated itinerary, such as weather, practical information (e.g., local customs, traditions, etc.). A currency conversion tool may be offered if the currency used at the destination differs from the User’s. TravelQueen integrates an external artificial intelligence, personified by a personal travel assistant named Geny, to assist in generating itineraries. SIMPLY STUPID SOFTWARE does not guarantee any results regarding the suggestions provided by Geny. The Application is available on mobile platforms (iOS and Android) and via a web browser. It is free for Users.
3. ACCESS AND USE OF THE APPLICATION Access to the Application is free and can be done without creating an account. However, certain features may require the creation of a User account.
3.1 Creation and Management of the User Account Users can create an account by providing an email address, first name, and password. Account creation via email address is subject to validation of the provided address. Users also have the option to log in via their Google or Apple accounts. In this case, no email validation is required. Only one type of account is offered, and it is free. The account identifier is the email address provided by the User. Passwords must be strong, chosen by the User under their own responsibility. To enhance account security, Users are recommended to choose a complex password and change it regularly. The User is responsible for the confidentiality of their password and agrees to inform SIMPLY STUPID SOFTWARE without delay of any unauthorized use of their account. SIMPLY STUPID SOFTWARE cannot be held liable for any loss or damage resulting from non-compliance with this obligation. The User can delete their account at any time in accordance with Article 10 “Account Deletion”. It is reminded that deleting the account will result in the loss of access to the history of generated trips, as specified in Article 10. SIMPLY STUPID SOFTWARE reserves the right to suspend or terminate access to a User’s account, under the conditions provided for in the relevant article.
3.2 Use of the Application The User agrees to use the Application in accordance with these T&Cs and applicable laws and regulations. The User is responsible for the quality of the content they may add in free text fields. The User has the option to modify their language, country, and currency preferences in the Application settings. These preferences are initially inferred from the language of the browser used by the User.
4. FINANCIAL CONDITIONS The TravelQueen Application is free for Users. TravelQueen’s business model is based on affiliation with commercial partners offering activities, accommodation, dining, transport, and travel-related products and services. When the User clicks on offers and is redirected to the websites of these partners (including GetYourGuide, Viator, Amazon, and other platforms), SIMPLY STUPID SOFTWARE may receive remuneration from them if the User makes a purchase. This remuneration is paid by the commercial partner and does not entail any additional cost for the User. Recommendations for activities, accommodation, transport, dining, and other travel services are provided in good faith based on the information available at the time of the User’s request. However, the User is informed that TravelQueen’s business model relies in part on affiliation with commercial partners, which may influence the order and presentation of the proposed offers. SIMPLY STUPID SOFTWARE does not add any additional fees to the prices displayed by the Partners at the time of the User’s request. Advertisements may be displayed on the Application (e.g., during loading times) as another source of revenue for TravelQueen.
5. CONTENT AND INTELLECTUAL PROPERTY
5.1 Intellectual Property of SIMPLY STUPID SOFTWARE The “TravelQueen” trademark has been registered with the European Union. The “TravelQueen” logo and name have been registered with the INPI in France. The company SIMPLY STUPID SOFTWARE holds all intellectual and industrial property rights relating to the brand, logo, name, Application, its content (except for User-Generated Content as defined below), its design, as well as the software, databases, and processes used for its operation. Any reproduction, representation, modification, adaptation, distribution, and/or exploitation of all or part of these elements, by any means and on any medium whatsoever, without the prior written authorization of SIMPLY STUPID SOFTWARE, is strictly prohibited and likely to constitute infringement.
5.2 Intellectual Property of User-Generated Content and Application Use License The User acknowledges and agrees that the travel itinerary generated using the Application, consisting of text and an AI-generated image from a prompt initiated by the destination provided by the User, is the exclusive property of the company SIMPLY STUPID SOFTWARE. SIMPLY STUPID SOFTWARE grants the User a personal, non-exclusive right to use this itinerary for their personal travel needs, including the possibility of sharing it with relatives, printing it for personal use, keeping it for inspiration for future trips, and using non-substantial excerpts in a personal context. Any commercial use of the itinerary outside the Application is prohibited without the prior written consent of SIMPLY STUPID SOFTWARE. Subject to compliance with these T&Cs, SIMPLY STUPID SOFTWARE grants the User a limited, non-exclusive, non-transferable, and revocable license to access and use the Application on their personal device, in accordance with the features offered by the Application. This license does not grant the User any intellectual property rights over the Application, its underlying technology, including the artificial intelligence Geny, its algorithms, source codes, databases, or any other element belonging to SIMPLY STUPID SOFTWARE or its licensors.
5.3 User Responsibility Regarding Content The User is solely responsible for the accuracy and completeness of the information they provide when generating a trip, including in free text fields. The User agrees not to enter illicit, defamatory, sexual, dangerous, or inappropriate content. The User grants SIMPLY STUPID SOFTWARE a non-exclusive, royalty-free license, for the duration of the use of the Application, authorizing SIMPLY STUPID SOFTWARE to use, host, store, reproduce, modify, communicate, publish, translate, and distribute the content generated by the User within the scope of the operation of the Application and the provision of services.
5.4 Liability related to AI Geny The User acknowledges and accepts that the personal travel assistant Geny is an artificial intelligence provided for informational purposes to facilitate the generation of travel itineraries. Geny is an aid tool and does not replace human judgment. The User is solely responsible for verifying the accuracy, relevance, and suitability of the information and suggestions provided by Geny. SIMPLY STUPID SOFTWARE cannot be held liable for errors, omissions, or inaccuracies in the information provided by Geny.
6. USER CONDUCT The User agrees to use the Application responsibly and respectfully. It is strictly forbidden to:
- Use the Application for illegal purposes or contrary to public order and morality.
- Upload, post, email, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
- Impersonate any person or entity.
- Disrupt or attempt to disrupt the operation of the Application, including by introducing viruses, malware, or any other element likely to cause damage.
- Use the Application in an abusive or disproportionate manner. In case of breach of these obligations, SIMPLY STUPID SOFTWARE reserves the right to suspend or delete the User’s account, if applicable, and to take any measure it deems appropriate.
7. NOTIFICATIONS Users can choose to enable or disable the receipt of notifications (by email or push notifications) in the Application settings. These notifications may concern new features, travel suggestions, reminders about upcoming trips, or other relevant information. SIMPLY STUPID SOFTWARE does not commit to any particular frequency for sending these notifications. The User is informed and accepts that receiving notifications may incur data charges billed by their mobile operator, for which SIMPLY STUPID SOFTWARE cannot be held responsible. SIMPLY STUPID SOFTWARE will inform Users of significant changes to the T&Cs through appropriate channels (including via a notification in the Application or by email). In this case, the User will be asked to explicitly validate the new T&Cs to continue using the Application.
8. DISCLAIMER OF WARRANTIES The Application and its content are provided “as is” and “as available”. SIMPLY STUPID SOFTWARE does not guarantee the accuracy, completeness, reliability, or relevance of the information provided, particularly concerning Partner offers, weather information, currency conversion simulations, or suggestions from the artificial intelligence Geny. The User acknowledges and accepts that information relating to offers for activities, accommodation, transport, dining, travel-related products, and services is provided by our commercial Partners. SIMPLY STUPID SOFTWARE strives to present up-to-date information but does not guarantee in any way the accuracy, completeness, availability, or quality of these offers. In case of problems or complaints concerning these offers, the User is invited to contact the relevant commercial Partner directly, as SIMPLY STUPID SOFTWARE is not responsible for the quality of services or products offered by its Partners. The currency conversion feature is provided for informational purposes only, and rates are updated once daily via an external API. SIMPLY STUPID SOFTWARE does not guarantee the accuracy of exchange rates in any way, including immediately after this daily update. Similarly, weather information is provided by an external API and is updated each time the User opens the trip. Although SIMPLY STUPID SOFTWARE strives to provide up-to-date information, it does not guarantee its accuracy or reliability in any way. SIMPLY STUPID SOFTWARE does not guarantee that the Application will be free from errors, bugs, or interruptions, nor that it will be compatible with all types of devices. SIMPLY STUPID SOFTWARE cannot be held responsible for any service interruption, malfunction, or unavailability of the Application due to force majeure or any other event beyond its reasonable control. SIMPLY STUPID SOFTWARE offers no warranty as to the suitability of the Application for the User’s specific needs.
9. LIMITATION OF LIABILITY To the fullest extent permitted by applicable law, SIMPLY STUPID SOFTWARE shall not be liable for any direct, indirect, consequential, special, or incidental damages, including, without limitation, loss of profits, loss of data, business interruption, arising out of the use or inability to use the Application, even if SIMPLY STUPID SOFTWARE has been advised of the possibility of such damages. This limitation of liability specifically includes damages resulting from the use of services or links to third-party websites, including Partners. SIMPLY STUPID SOFTWARE is not responsible for the content, offers, or actions of Partner websites to which the User is redirected. The User is solely responsible for their interactions with these third-party sites and any transactions they may conduct there. The User is solely responsible for the decisions they make and the actions they take based on the information provided by the Application.
10. ACCOUNT DELETION The User can delete their account at any time via the Application settings. Account deletion will result in the removal of their personal information, as well as the history of generated trips, subject to legal retention obligations. SIMPLY STUPID SOFTWARE reserves the right to suspend or delete a User’s access to the Application, as well as their account, without notice or compensation, particularly in cases of provision of illicit, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, privacy-invading, hateful, racist, or otherwise objectionable content, in case of abusive use of the Application, prolonged account inactivity, or for any other legitimate reason, including in case of breach of any provision of these T&Cs.
11. INTELLECTUAL PROPERTY It is reminded that the “TravelQueen” trademark, its logo, and its name are the exclusive property of the company SIMPLY STUPID SOFTWARE. Similarly, the travel itineraries generated by the Application are the exclusive property of SIMPLY STUPID SOFTWARE, with the User having a limited right of use as defined in Article 5.2.
12. PERSONAL DATA The management of Users’ personal data is governed by our Privacy Policy, which is an integral part of these T&Cs and is accessible [insert link to Privacy Policy]. TravelQueen uses analysis tools, including Google Analytics and APP Insight, to understand the use of the Application, optimize our services, and adapt features to Users’ needs. These tools may collect information such as Browse habits and general demographic data.
13. FEEDBACK AND SUGGESTIONS TravelQueen appreciates User feedback and suggestions regarding the Application. The User expressly acknowledges and agrees that SIMPLY STUPID SOFTWARE, at its sole discretion, shall have the right to use, copy, modify, publish, display, distribute, and incorporate such feedback and suggestions into the Application or its services, without any obligation of compensation or acknowledgment to the User.
14. CONTACT For any questions, complaints, or requests for assistance regarding the Application or these T&Cs, the User may contact SIMPLY STUPID SOFTWARE:
- By email at the following address: contact @ travelqueen.app
- Via the contact form available on the TravelQueen website (a redirection link is also available on the mobile Application to the website’s contact page). SIMPLY STUPID SOFTWARE will endeavor to respond to requests within a reasonable time. However, depending on the complexity of the request, a longer processing time may be necessary. In all cases, SIMPLY STUPID SOFTWARE will acknowledge receipt of the User’s request within 7 working days and will keep the User informed of the progress of its processing.
15. ACCESSIBILITY SIMPLY STUPID SOFTWARE strives to make TravelQueen accessible to the greatest number of users. However, the User acknowledges and accepts that the Application may have accessibility limitations for certain categories of people with disabilities. The User accepts that the use of the Application is provided “as is” and acknowledges that SIMPLY STUPID SOFTWARE cannot be held liable for a lack of accessibility for certain users. SIMPLY STUPID SOFTWARE invites Users experiencing access difficulties to contact it via the contact methods indicated in Article 14 to provide their feedback. SIMPLY STUPID SOFTWARE will consider this feedback for potential future improvements to the Application.
16. APPLICABLE LAW AND JURISDICTION These T&Cs are governed by French and European law. Any dispute relating to the interpretation, execution, or validity of these T&Cs shall be subject to the exclusive jurisdiction of the competent courts of Grasse, France. If any provision of these T&Cs is deemed invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the original intent of the parties.
17. ASSIGNMENT SIMPLY STUPID SOFTWARE reserves the right to assign or transfer its rights and obligations under these T&Cs to any affiliated company or any successor in the event of a merger, acquisition, or sale of all or part of its assets. The User may not assign or transfer their rights and obligations under these T&Cs without the prior written consent of SIMPLY STUPID SOFTWARE.